Frequently Asked Questions

Event FAQ

Due to the pandemic, the 2020 conference will only be presented virtually this year

Sure! We welcome any groups of families, friends,  coworkers, or complete strangers to gather round the screen (maybe 6ft apart or so) to share the content and participate in the event.

You can only have one device per registration and so if you each have a computer, then you each need a registration.

First off, please check your spam folder!

If that doesn’t work, you can contact the TM Conference Registrar’s office at 815-299-7158 or ta.wessels@gmail.com to ensure you are registered.

You can also use the floating help icon on the bottom left of your screen to start a live chat with our support team.

The conference begins at 5:45 pm PT on November 12th, 2020.

A complete schedule can be found on our Home page or the Agenda

The event is co-hosted by the Catholic Dioceses of Fresno, Honolulu, Las Vegas, Monterey, Reno, San Bernadino, Stockton, and the Archdiocese of San Francisco. Participants from these (arch)diocese are able to participate for $15.00.

If you are from outside the co-hosted by the Catholic Dioceses of Fresno, Honolulu, Las Vegas, Monterey, Reno, San Bernadino, Stockton, and the Archdiocese of San Francisco. Participants from these (arch)dioceses are able to participate for $25.00.

You also have the option during registration to pay for multiple registrations at once. If you are registering for only yourself, then this question does not apply to you and you can leave it blank or enter “0”. If you do get any additional registrations, they will be automatically added to your order at your original registration rate. More on this process can be found below.

Please have Zoom downloaded on your device prior to the event. Make sure you have the latest version and have a play around with it so you are familiar with the platform if it’s new to you.

You can find more information about getting ready for the event on our Event Prep page.

All conference registrants will have access to the conference video and materials for 60 days after the conference right here on this site. Keep your login handy as you’ll need it to get back in.

Once you are logged in, you will find a link to the Dashboard on the menu of every page. This is your home base for everything about the event.

In addition to the live presentation sessions, you will also find an event forum and a member chat for you to keep the community going.

You can ask questions in the chat function on each session. To help facilitate conversation in some sessions, a technical helper will be managing the chat and passing questions from the chat to presenters. The chat feature allows for answers and responses from not just the presenters but from everyone in the meeting, which is a great way to have a more dynamic dialogue.

If you selected to pay by check during your registration, or would just like to donate and help out the event:

Make all checks out to: T.M. Enterprises
In the memo field write: DMC2020 – Oct 17, 2020

Please mail checks to:
T.M. Enterprises
406 N Sixth St #C
Marquette MI 49855

If you have questions, please contact us at :
T.M. Enterprises
Phone: 815-299-7158
Mobile: 815-332-7084
Fax: 815- 332-3476
Email: ta.wessels@gmail.com

If you are registering as a watch group, where multiple people will gather around a single computer or screen, then you just register as usual.

If you want to pay for multiple registrations at once as your group will be using separate devices, you can use the Additional Seats question during your registration. If you are registering for only yourself, then this question does not apply to you and you can leave it blank or enter “0”. If you do get any additional registrations, they will be automatically added to your order at your original registration rate. More on this process can be found below.

 Once your registration is complete, you will receive a set of “Sponsor Codes” to distribute to your group for use. They would then register here and use their code as a “Discount Code” to add the pre-payment.

Make sure they hit “Apply” for the code before submitting the form.

Definition of Gamification: the process of adding games or game-like elements to a task so as to encourage participation.
The word refers to the incorporation of game elements, like point and reward systems, to tasks as incentives for people to participate. In other words, gamification is about making something potentially tedious into a game. Gamification is effective because it taps into people’s natural desires for competition and achievement. Teachers, managers, and others use gamification to increase participation and improve productivity.
 
The 2020 Diocesan Ministries Celebration has added gamification to the DMC2020 Virtual Conference Dashboard. You can earn points for engaging with the platform in a variety of ways from registering, attending a live session, or visiting a site in our Resource Center. In addition, you can keep tabs on your point total with the leaderboard located on the Dashboard. At the end of the event, the DMC 2020 planning committee will be announcing their giveaways and prizes for top scorers.  We learn best when we are active and engaged and so we’ve made our site as interactive as we can! There are points hidden all over the site, just waiting for you to unlock them.

Technical FAQ

We’re here for you! You can use the Live Chat widget on the bottom left of your screen to contact our support team at any time. If we are not available, leave us a message there and we’ll get back to you as soon as we can.

Alternatively, feel free to reach out by emailing us by clicking here.

While the site is built to support all current major browsers, for the best viewing experience, we recommend using Google Chrome.

If you don’t have Chrome, you can download it easily here:

Google Chrome Download

Honestly it might be more difficult to manage and see a bunch of people in a zoom room and navigate around, but is it doable if that’s what you’re using? Sure.

It really would be much more enjoyable of an experience to use a desktop or laptop with a screen at least 1920×1080 pixels.

If you are still having issues, then you can reach out to our technical support team by clicking the button on the bottom left of the screen to start up a live chat.

Otherwise, you can send an email to us by clicking here.

While we understand that not everyone has an email address, this site uses your email to give you access to the content we have here and the live videos and presentations. Because of this, we do need everyone to use a unique email for each account that is registered.

The good news is that email accounts are free and easy to set up! We recommend a free Gmail account and one can be had by heading to the link here:

Set up a Gmail account

You can reset your password on the login page or email us for support