Frequently Asked Questions

Event FAQ

Due to the pandemic, the 2020 conference will only be presented virtually.

Contact the TM Conference Registrar’s office at 815-299-7158 or [email protected] to ensure you are registered.

You can also use the floating help icon on the bottom left of your screen to start a live chat with our support team.

The conference begins at 5:45 pm PT on November 12th, 2020.

A complete schedule can be found on our Home page or the Agenda

The event is co-hosted by the Catholic Dioceses of Fresno, Honolulu, Las Vegas, Monterey, Reno, San Bernadino, Stockton, and the Archdiocese of San Francisco. Participants from these (arch)diocese are able to participate for $15.00.

If you are from outside the co-hosted by the Catholic Dioceses of Fresno, Honolulu, Las Vegas, Monterey, Reno, San Bernadino, Stockton, and the Archdiocese of San Francisco. Participants from these (arch)diocese are able to participate for $25.00.

All conference registrants will have access to the conference video and materials for 60 days after the conference right on this site. Keep your login handy as you’ll need it to get back in.

Once you are logged in, you will find a link to the Dashboard on the menu of every page. This is your home base for everything about the event.

In addition to the live presentation sessions, you will also find an event forum and a member chat for you to keep the community going.

If you selected to pay by check during your registration, or would just like to donate and help out the event:

Make all checks out to: T.M. Enterprises
In the memo field write: DMC2020 – Oct 17, 2020

Please mail checks to:
T.M. Enterprises
406 N Sixth St #C
Marquette MI 49855

If you have questions, please contact us at :
T.M. Enterprises
Phone: 815-299-7158
Mobile: 815-332-7084
Fax: 815- 332-3476
Email: [email protected]

If you are registering as a watch group, where multiple people will gather around a single computer, then you just register as usual. During your registration, there will be a chance to let us know how many you have watching.

If you are registering for a group and each person will have their own computer, then it’s a little more involved. Due to the login requirements of the site, each person will need their own, unique, email. Please have each person register on their own so that they can fill out their profile and select their sessions.

If you would like to pay for a group of people all at once, then during your registration you can purchase additional “seats” as an add-on. Once your registration is complete, you will receive a set of “Sponsor Codes” to distribute to your group for use. They would then register here and use their code as a “Discount Code” to add the pre-payment. Make sure to hit “Apply” for the code before submitting the form.

Technical FAQ

We’re here for you! You can use the Live Chat widget on the bottom left of your screen to contact our support team at any time.

If we are not available, leave us a message there and we’ll get back to you as soon as we can.

 

Alternatively, feel free to reach out by emailing us by clicking here.

While the site is built to support all current major browsers, for the best viewing experience, we recommend using Google Chrome.

If you don’t have Chrome, you can download it easily here:

Google Chrome Download

If you are still having issues, then you can reach out to our technical support team by clicking the button on the bottom left of the screen to start up a live chat.

Otherwise, you can send an email to us by clicking here.

While we understand that not everyone has an email address, this site uses your email to give you access to the content we have here and the live videos and presentations. Because of this, we do need everyone to use a unique email for each account that is registered.

The good news is that email accounts are free and easy to set up! We recommend a free Gmail account and one can be had by heading to the link here:

Set up a Gmail account

Chat 
Only logged in users are allowed to enter the chat